Welcome to Metas Books. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://metasbooks.com/ or use our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, subscribe to our newsletter, or submit an inquiry, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third party payment gateways)
• Any information you voluntarily provide to us

Non Personal Information

We may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• Date and time of your visit

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Deliver books and educational products.
• Respond to your questions and customer service requests.
• Improve our website, products, and user experience.
• Send order confirmations and service related communications.
• Send promotional emails and newsletters if you have chosen to receive them.
• Detect fraud, prevent unauthorized activities, and maintain website security.
• Comply with legal and regulatory obligations.

3. Cookies

Metas Books uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Analyze website traffic.
• Improve website performance.
• Provide relevant content.
• Measure the effectiveness of our marketing efforts.

You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Third Party Services

We may use trusted third party service providers for services such as:

• Payment processing
• Website analytics
• Email marketing
• Shipping and logistics
• Customer support

These providers only receive the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws.

5. Payment Information

We do not store your complete credit card, debit card, or banking information on our servers.

Payments are processed through secure third party payment gateways that use industry standard security measures.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Meet legal and accounting requirements.
• Resolve disputes.
• Enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent where applicable.
• Opt out of promotional communications.
• Request information regarding how your data is processed.

To exercise any of these rights, please contact us using the details provided below.

9. Children’s Privacy

Metas Books does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us so we can promptly remove the information.

10. Third Party Links

Our website may contain links to third party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Metas Books

Website: https://metasbooks.com/

Email: support@metasbooks.com

Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)